There have never been more ways to scale a brand. Or more complexity to navigate.

Founders today have access to more channels, platforms and tools than ever before.

Paid social. Search. Influencers. Retail media. Marketplaces. Brand campaigns.

On paper, that looks like huge opportunity. In reality, it creates a different challenge. More data. More advice. More people telling you what you should do next. What founders quickly discover is that growth rarely comes from mastering every channel.

It comes from making clear decisions about where to focus and where to invest.

That’s where the real leverage sits.

I’ve spent 25 years making those decisions at scale.

I worked inside major UK media agencies advising brands investing serious money in advertising, brands like Sky, Photobox, Bose, Save the Children and Great Ormond Street Children’s Charity.

Budgets measured in millions. Complex media ecosystems. Decisions that carry real commercial consequences – Where to spend, How much to invest, When to scale, When to hold back.

When you’re working with that level of investment, advertising stops being a marketing exercise.

It becomes a business decision.

That perspective is what I bring to the founders I work with today.

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How I approach the work

I don’t believe growth comes from endlessly adding tactics. Over time I’ve seen the same pattern repeat itself.

Businesses chase new channels hoping the next platform will unlock growth. Sometimes it does. But more often the real answer sits somewhere else.

In the relationship between

  • Demand
  • Brand
  • Channel
  • Creative

These elements work as a system. Change one and the others move with it. Scaling successfully means understanding how that system works and making better decisions as the business grows. Data matters but so does  judgement and experience.

Often this means saying something many people in the industry won’t.

“You shouldn’t be advertising yet” or “You need to spend less not more.”

Because advertising amplifies what’s already working. It rarely fixes what isn’t.

Some of the challenges founders come to me with.

By the time founders reach out, the business usually has momentum.

The product is working. Customers are responding. And the marketing decisions are getting bigger.

The conversations often sound like this:

We’re spending more on ads but growth is slowing.  What’s actually happening?

Should we be investing in brand yet, or double down on performance?

Retail opportunities are opening up, how should our advertising change?

Which channels should we scale, and which should we reduce?

How do we know which channels are driving incremental sales?

Are we investing enough, or are we wasting money?

These aren’t tactical questions. They’re growth decisions.
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 I’ve built a deliberately small model

I run a deliberately small practice so I can work closely with founders.

When additional expertise is needed – across brand strategy, creative execution, analytics  or media buying – I bring in trusted specialists from my network.

Clients don’t get layers of agency structure.

They get clear thinking focused on the decisions that matter most.

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"Michelle sees the whole system - not just the ads. "
- Steve Martins
"The grownup way to do advertising - no over promising and underdelivering. The opposite."
- Lauen Bedford ★ ★ ★ ★ ★
"She tells you what you need to hear, not what you want to hear. "
- Ron Williams ★ ★ ★ ★ ★
"Always straight to the point, honest, and (dare I say) a joy to work with."
- D Watkinson ★ ★ ★ ★ ★
"One of the few people that can build a business through strategic comms from scratch - advising clients how to drive growth profitably."
- Bella Fitzpatrick ★ ★ ★ ★ ★

If you’re building something and the marketing decisions are getting bigger…

That’s usually the moment founders reach out.

Some come for a single project. Others stay for the long run – a soundboard and thinking partner as the business keeps growing.

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